Are you a driver in Edmonton, Alberta? Have you suffered from a cracked windshield? Do you have a chip in your windshield right now? Do you need to replace your windshield? If you’ve never experienced a windshield chip or windshield crack while driving, consider yourself lucky. As for the rest of us, once you get a chip in your windshield, the next thing you might be googling is: “where to fix a cracked windshield near me”. This article provides some tips on what to consider and where you should go to get your cracked windshield fixed in Edmonton. 

5 Companies you can use in Edmonton to get your cracked windshield repaired or replaced.

Before we get started, there’s a few things to keep in mind when choosing a company to repair or replace your vehicle’s windshield. 

1. Windshield Repair Experience

You get what you pay for. If you hire an amateur, don’t expect high quality workmanship. You might be tempted to save some money but you’ll likely end up with shoddy work that could cost you more in the long run.

Windshield repair requires a technical skill set. A technician with a wider variety of experience in windshield chip repairs and windshield replacements, will save you a lot of headaches and frustration. A well experienced technician should be able to explain to you what they are doing to your vehicle with confidence. Different preparation procedures and tools are required for different windshield repair services. The windshield repair technician you choose should be able to determine the best methods and tools to provide you with the most durable, longest-lasting results.You should look for companies that have been in business for a while, and have proven track records in the windshield repair industry.

2. Reputation

Regardless of the amount of experience a windshield repair technician may have, you need to trust that they are going to a great job. After all, it is your vehicle they will be working on. How can you tell if you should trust the technician if they have haven’t worked for you yet? You can always ask your friends, family and coworkers if they’ve ever used or have heard good things about the company you are considering choosing. 

Another great source for a business’ reputation is to check their reviews online such as their Google Reviews and Facebook Reviews. You’ll be able to see feedback on their quality of work, customer service and other important criteria. Do they show up on time? We’re they within budget? Did they leave a mess? We’re they respectful and courteous? These are all important factors when it comes to choosing a reputable windshield repair company to repair your windshield.

3. Communication

Whether it’s by phone, text message, email, online or any other method, you should expect a quick response from a company. A business that does not answer their potential customers within 24 hours is probably not a company you’ll likely want to deal with. 

When you talk to the company, are they professional? Are they treating you with respect? Are they willing to answer your questions or are they in a hurry to get you off the phone? If they appear impatient, hesitant or just plain rude, this is not a company that you want to deal with. Any reputable windshield repair company will take the time to discuss your windshield repair needs and explain any questions you may have about the process. 

4. Additional Charges

A professional windshield repair company should be willing to provide you with an accurate quote or estimate for your windshield repair or windshield replacement. There should not be any hidden or additional charges with your service. The windshield repair technician should be upfront and honest about all of the charges involved in the process of your windshield repair. They should ask you questions, ensure that you understand, answer any additional questions that you may have and provide all of the necessary recommendations. All of these details should be documented and presented to you for your review and approval. Anything otherwise is a bad sign.

5. Price

The cost of any work on your windshield is always a factor when choosing a reputable windshield repair company. Getting the lowest price should not be the only deciding factor. Consider other aspects such as guarantees and warranties, quality of equipment and materials used, their preparation, professional experience and other variables that will lead to the best results for your vehicle’s repair. 

If the price seems too good to be true, it probably is. There could be additional costs or hidden shoddy work that can affect the initial cost. They may not even include the cost of the labor in your windshield replacement. Be sure to get a detailed breakdown of what you’ll be paying for.

6. Licensed & Insured

If you’ve done your research and hire an experienced windshield repair company, you’re more likely to get the service done right and on time. However, there are situations when even the best companies can have severe problems. To avoid any headaches, it best to make sure the company you’re using is licensed and insured.

It is not recommended to hire any windshield repair company unless they have the proper business licenses issued by the city or province they work in. You are allowed to ask for their proof of license and insurance before any work is done to your vehicle. If they are unable or unwilling to do so, it’s time to choose a different windshield repair company. 

It is also recommended that the company you use hold general liability insurance in the case of any injuries or accidents while working on your vehicle. 

7. Go With Your Gut 

If you’ve done all of your research and think you’ve chosen the right company to do the job, you’re probably right. At the end of the day, if you feel comfortable by the way you we’re treated, think the price is right and the reviews and recommendations are good, there’s probably nothing to worry about. If the company goes above and beyond your expectations, you’re more likely to tell all your friends and family about the wonderful service you just received. 

Look for a windshield repair company that is constantly striving to improve and always willing to treat their customers properly, and you can’t go wrong.

Questions to Ask a Potential Windshield Repair Company

It’s good to get as much information as possible when using a windshield repair company. Here’s a few questions you can ask to help you find the right company. 

  • How long have you been in business? The numbers of years that they’ve been in business should tell you what their experience level is. It will help determine if they’re a reputable company with professional service. If they haven’t been in business very long, ask why.
  • What tools and equipment do you use? To protect your vehicle’s windshield, the windshield repair company should ensure it’s using reputable windshield repair tools and equipment. DIY kits and cheaply made tools and equipment are not recommended for the longevity and safety of your vehicle’s windshield. 
  • How does the process work? Ask how it works? Do they come to you? Do you go to them? Can you pay with a debit card or a credit card? Do they have any safety practices to avoid accidents or injuries? 
  • Do you use sub-contractors? Some windshield repair companies are too busy to handle the demand so they subcontract the work out temporarily. This is not really a negative thing, as long as the main contractor holds the subcontractor responsible for the same high quality standards. Ensure that the subcontractor is licensed and insured as they are not covered by the main contractor’s policies.
  • Do you offer any additional services? This could include mechanical services, replacements or repairs of specialty parts, flexible pricing, financing options or any other additional benefits.

Here are 5 reputable, windshield repair companies in Edmonton, that we recommend checking out or giving a try when it comes to your next windshield repair or windshield replacement. 

Jeff’s Auto Glass has been serving Edmonton and its surrounding area since 1983. They have some of the best reviews on Google. They offer a variety of windshield repair services, including windshield replacements and other auto glass repair services. They’re open 6 days a week and treat their customers like royalty. We highly recommend Jeff’s Auto Glass!

We’ve heard great things about this local Alberta company. They have multiple locations throughout Edmonton, offering both windshield repair and windshield replacement services, along with other auto glass shop services. They have a great amount of positive reviews on Google as well. Give Windshield Surgeons a ring!

GlassMasters is another great company that offers multiple locations throughout Alberta and Saskatchewan. They specialize in windshield repairs, windshield replacements and other auto glass replacements. They have a lot of positive reviews on Google. Take advantage of their mobile windshield replacement service!

Deco Windshield Repair is another great option if you’re looking for where to fix a cracked windshield near your location. They offer convenient drive-up tents located at shopping centres all around Edmonton. The only problem is that their windshield repair tents are only around in the springtime and summertime. Once fall and winter hits, you won’t find any tents around. They do offer “unlimited windshield repairs for a year”, but we’re not really sure if this would still apply in their seasonal months when the tents are closed. Otherwise, Deco Windshield Repair is a very convenient service!

Hey, that’s us! Dynamo Windshield Repair specializes in windshield chip repair and windshield crack repair. The coolest part about our service? We’re a fully mobile service that’s open 7 days a week, 12 months a year. Not quite sure what a mobile windshield repair service is? Basically, if you have a windshield chip or a windshield crack smaller than 8 inches, you can call us or visit our website to book a service appointment to repair your windshield. We will come to your preferred location anywhere in Edmonton, at no additional charge. You get to sit back and relax, while we do all the hard work. Cool, right? We’re the new kids on the windshield repair block, so not many people have heard about us in Edmonton yet. If you’re interested in trying a new windshield repair service, as opposed to the traditional brick and mortar service, give us a try! We promise you will not be disappointed with our service.

Consider Dynamo Windshield Repair for Your Next Windshield Chip Repair or Windshield Crack Repair

If you have a windshield chip or windshield crack in the Edmonton area, check us out. We’ve been in the windshield repair business since 2013. We provide Edmonton residents and businesses with high-quality, mobile windshield repairs with exceptional customer service.

We repair because we care!