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FAQs

You’ve got questions? We’ve got answers!

If you can’t find the answer that you’re looking for, don’t hesitate to contact us.

General

What is Dynamo Windshield Repair?

Dynamo Windshield Repair is a mobile windshield repair service in Edmonton, AB. We specialize in rock chip repair.
 
We will come to your home or work to repair your windshield. You can book your appointment online 24/7. We are open 7 days a week. All our windshield repairs come with a lifetime warranty.

Where is your shop?

We don’t have a shop. A certified technician will come to you. We service Edmonton and the surrounding area.

How much do windshield repairs cost?

It’s $50.00 for a small rock chip repair up to the size of a nickel. It’s $70.00 for a large rock chip repair up to the size of a toonie. It’s $10.00 for each additional chip repair on the same windshield.
 
All our prices include free mobile service in Edmonton. 

Can you repair the rock chip in my windshield?

If you have a rock chip that is less than the size of a toonie, we can repair it.

Will the rock chip disappear after the repair?

No. Depending on the damage, the damaged area will disappear 50-80% once repaired.
 
For more details on how we will repair your windshield, click here: Windshield Chip Repair

How long does a rock chip repair take?

Most rock chip repairs take approximately 20-30 minutes. We ask that you make your vehicle available for one hour.

How soon can I drive my car after my windshield has been repaired?

The resin used to repair your windshield cures within a few minutes by using a UV light. You will be able to drive your car as soon as your windshield repair is complete.

What is your windshield repair warranty?

We offer a lifetime warranty on all our windshield repairs. We will issue you a full refund should your windshield repair fail, for as long as you own your vehicle.

When are you open?

We are open Monday to Friday from 10:00 am to 6:00 pm and Saturday from 12:00 pm to 6:00 pm.

Where does Dynamo Windshield Repair operate?

Dynamo Windshield Repair is currently available in Edmonton, Sherwood Park, St. Albert, Beaumont, Leduc & Spruce Grove.

Booking An Appointment

Do I need an appointment for my rock chip repair?

Yes, you must book an appointment for a rock chip repair. We are a mobile service that comes to you. We do not have a walk-in shop.

How do I book a windshield repair?

You can book your appointment online 24/7. Book your windshield repair here. If you have any questions or concerns, give us a call at 780-220-3719 during our regular business hours.

How do I know that you have accepted my appointment?

You will receive an email confirming your appointment. We will also send you a text message reminder one hour before your service.

What happens if you do not accept my appointment?

If we can’t accept your appointment, Dynamo Windshield Repair will contact you via phone or email. Your payment card is not charged.

Where can I leave feedback?

After your service, you can submit feedback from the receipt provided by Square, Inc. If you have further feedback or comments, you can contact us directly.

After Your Appointment is Booked

What is your cancellation policy?

  • We require 24 hours notice prior to cancelling your appointment.
  • In the case of a prepaid service booked through dynamorepair.ca, a cancellation fee, plus applicable taxes, may be charged if the service is cancelled in full.
  • You will be refunded your original payment amount minus the cancellation fee. 
  • You may reschedule your service at any time without incurring any cancellation fee.

What should I do if my windshield is not repaired right?

The technician handles preparing and repairing your windshield chip. If something is not right, please let us know and we will work with the technician to make things right. Please contact us directly with the details of your appointment and your concern(s).

What if my technician does not show up?

If your technician has not arrived, please let us know immediately.

Pricing and Payment

Is my online payment secure?

Yes. Our online payment system uses Square, which is one of Canada’s largest online payment processors. No critical credit card information is stored on our servers and all communication is encrypted with an SSL certificate.

Why do I have to prepay for my service?

Prepayment is an effective way to use our mobile service. This guarantees your slot on our technician’s route. Prepayment also eliminates the need for paper-statements, which helps reduce waste.

Do you charge a fee for mobile service?

Nope. If you live or work in Edmonton, we will come to you free of charge.

If you are outside of Edmonton, a $20 mobile repair fee applies to your service.

Our mobile service area includes: Edmonton, Sherwood Park, Fort Saskatchewan, St. Albert, Strathcona County, Stony Plain, Spruce Grove, Devon, Beaumont & Leduc.

How much should I tip for my service?

Your technician receives 100% of tips provided. It’s up to you on how much you would like to tip.

Company Questions

How do I get the company I work for to use Dynamo for commercial services?

Please have the owner or fleet manager contact us here to set up a fleet account.

How do I sign up my company for commercial fleet services?

Interested in receiving mobile windshield repair services for your commercial fleet? Contact us here.

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