Frequently Asked Questions

Do you have questions about a rock chip in your windshield? Here are some of the common questions we get when it comes to our mobile windshield repair service.

If you don’t see your question listed below, feel free to give us a call or contact us online.

General

What is Dynamo Windshield Repair?

Dynamo Windshield Repair is a mobile windshield repair service in Edmonton, Alberta. We specialize in windshield rock chip repair.
 
We will come to your home or work to repair your windshield. You can book your appointment online 24/7. Dynamo is open 7 days a week, all year long. All our windshield repairs come with a lifetime warranty.

Where is your shop?

We don’t have a shop. Our certified windshield repair technician will come to you. We service Edmonton and the surrounding area.

How much does it cost?

A small chip repair (up to the size of a nickel) is only $49.99. A large chip repair (up to the size of a “toonie”) is $69.99. It’s $9.99 for each extra chip repair on the same windshield. All our prices include free mobile service in Edmonton.

What kind of windshield chips can you repair?

We can repair most windshield chips up to the size of a “toonie”. There are three common types of windshield chips: a bulls eye, a star break and a combination break.

How long does a windshield chip repair take?

Most windshield chip repairs take less than 30 minutes. We ask that you make your vehicle available for one hour.

How soon can I drive my car after my windshield has been repaired?

The resin used to repair your windshield cures within a few minutes by using a UV light. You will be able to drive your car as soon as your windshield repair is complete.

Is there a warranty?

Yes! We offer a lifetime warranty on all our workmanship. We will issue you a full refund should your windshield repair fail, for as long as you own your vehicle.

When are you open?

We are open Monday to Saturday from 9:00am to 7:00pm and Sunday from 11:00am to 5:00pm. 

Where does Dynamo Windshield Repair operate?

We service Edmonton and the surrounding area.

Booking An Appointment

How do I book an appointment with Dynamo Windshield Repair?

You can book your appointment online anytime. If you have any questions or concerns, give us a call at 780-220-3719 during our regular business hours.

How do I know that you have accepted my appointment?

You will receive an email confirming your appointment. We will also send you a text message reminder one hour before your service.

What happens if you do not accept my appointment?

If we can’t accept your appointment, Dynamo Windshield Repair will contact you via phone or email. Your payment card is not charged.

Where can I leave feedback?

After your service, you can submit feedback from the receipt provided by Square, Inc. If you have further feedback or comments, you can contact us via phone or email.

After Your Appointment is Booked

What if I need to cancel or change my appointment after I've booked it?

  • In the case of prepaid service booked through dynamorepair.ca, a cancellation fee, plus applicable taxes, may be charged if the service is cancelled in full.
  • You will be refunded your original payment amount minus the cancellation fee. 
  • We require 24 hours notice prior to cancelling your appointment.
  • You may reschedule your service at any time without incurring any cancellation fee.

What should I do if my windshield is not repaired right?

The technician handles preparing and repairing your windshield. If something is not right, please let us know and we will work with the technician to make things right. Please contact us via phone or email with the details of your appointment and your concern(s).

What if my technician does not show up?

If your technician has not arrived, please let us know immediately.

Pricing and Payment

Is there a fee for mobile service?

Nope! All our prices include free mobile service anywhere in Edmonton. If you are outside of Edmonton, a $19.99 mobile repair fee applies to your service.

Our mobile service area includes: Edmonton, Sherwood Park, Fort Saskatchewan, St. Albert, Strathcona County, Stony Plain, Spruce Grove, Devon, Beaumont & Leduc.

How much should I tip for my service?

Your technician receives 100% of tips provided. It’s up to you on how much you would like to tip.

Is it safe to pay with a credit card on Dynamo Windshield Repair?

Yes. Dynamo Windshield Repair employs all security standards and uses a leading payment provider. We deliver secure and reliable payment solutions.
 
Dynamo Windshield Repair does not share your credit card information with anyone. You can view our privacy policy.

Company Questions

How do I get the company I work for to use Dynamo for commercial services?

Let us know which company you work for and contact us online.

We will then contact the owner or manager in regards to setting up a fleet account.

How do I sign up my company for commercial fleet services?

Interested in receiving mobile windshield repair services for your fleet? Contact us at (780) 220-3719 and we will set up a fleet account for you right away.

Don't wait, book your windshield repair today!